TSSEA Compliance & Regulatory Information

Ontario Towing operates in full compliance with the Towing and Storage Safety and Enforcement Act, 2021 (TSSEA) and all applicable provincial regulations governing the towing and vehicle storage industry in Ontario.

Every tow, recovery, transport, and vehicle storage service we provide is performed in accordance with provincial legislation, regulatory standards, and enforcement requirements. Compliance is embedded into our daily operations and reinforced through structured internal procedures.

Licensing & Operating Authority

Ontario Towing maintains the following active credentials:

• Tow Operator Certificate: 226-533-901
• Vehicle Storage Certificate: 226-533-901
• Commercial Vehicle Operator’s Registration (CVOR): 226-533-901
• Primary Service Area: Ottawa, Ontario and the surrounding Ottawa–Gatineau region

These certifications confirm our lawful authority to operate within Ontario’s regulated towing framework and demonstrate our commitment to public safety, transparency, and professional accountability.

Operational Compliance Standards

Our internal compliance framework is designed to meet and exceed TSSEA and CVOR requirements. This includes:

• Obtaining proper written authorization before initiating any tow
• Securing a completed Consent to Tow and Store form prior to service commencement
• Disclosing all rates in accordance with the provincially approved Maximum Rate Schedule
• Providing clear, itemized invoices for full charge transparency
• Maintaining detailed service documentation for audit readiness and regulatory review
• Employing properly trained, licensed, and insured personnel
• Operating commercially insured and properly maintained tow vehicles

No service is initiated without required documentation and statutory disclosures in place.

Consumer Rights & Transparency

Prior to performing any regulated towing or storage service, customers are informed of their legal rights and provided all required documentation under provincial law. All charges are clearly outlined, no hidden fees are applied, and documentation is retained in accordance with regulatory standards.

Our Commitment

Ontario Towing operates with discipline, procedural accuracy, and regulatory integrity. From dispatch coordination to on-site recovery and vehicle storage, every stage of service delivery is governed by compliance, accountability, and professional standards.

We remain committed to providing Ottawa drivers with safe, lawful, and fully compliant towing services they can trust.