Contact Us

If your situation is not urgent and you prefer to communicate directly with our team, we welcome your inquiry. Ontario Towing provides structured communication channels for customer support, documentation requests, commercial partnerships, and general service inquiries throughout Ottawa and the surrounding region.

General Inquiries

For non-emergency questions regarding:

• Billing clarification
• Documentation copies
• Storage release procedures
• Rate information
• Service verification
• Regulatory or compliance inquiries

Please contact our administrative team. All inquiries are reviewed and responded to promptly during regular operating hours.

Documentation & Records Requests

If you require:

• Copy of a tow invoice
• Consent to Tow and Store documentation
• Storage confirmation
• Release authorization information

Please provide the vehicle year, make, model, and date of service when submitting your request to ensure efficient processing.

Response Expectations

All written inquiries are handled in a professional and confidential manner. Administrative responses are typically provided within one business day. If your matter requires immediate roadside assistance, please contact dispatch directly for priority service.