Questions Frequently Asked About Roadside Assistance Car insurance is as important as insuring your house. If you have invested thousands of dollars into your car, it is a good idea to get your car insured in case you meet an accident or have to hire a tow truck company or roadside assistance. Even though roadside assistance services are highly convenient and provide cost-effective services promptly, many individuals find it daunting. They are reluctant to call a tow truck or winching service provider. However, most roadside assistance services nowadays are very convenient. All you have to do is call their toll-free number, and a team of experts will be on their way to help you. The best part is, your car insurance covers roadside assistance costs, so you don’t have to worry about paying a hefty amount from your pocket. In this blog, we have compiled a list of frequently asked questions about roadside assistance services to help you make an informed decision.

What Is Roadside Assistance?

Roadside assistance encompasses a list of services that you can avail of if you are stranded on the highway due to your car breaking down or are experiencing other car troubles. Roadside assistance companies provide several services. These include:
  • Car lockout services
  • Emergency towing
  • Jump starting a dead car battery
  • Gas delivery
  • Flatbed towing
  • Mobile tire service
  • Long-distance towing
  • Accident recovery
  • Scrap vehicle transport
  • Winching services
  • Vehicle assessment

Can Roadside Assistance Be Called If Your Car Has Broken Down?

If you are traveling on the highway or are at home and your car breaks down or does not start, you can call roadside assistance service. The company will send a team of mechanics to assess your vehicle, help you identify the problem, and fix it. If you are traveling on the highway and don’t exactly know where you are, the roadside assistance team will come out looking for you based on the details provided. However, this will add to your expense.

How To Contact A Roadside Assistance Provider

Roadside assistance services can be contacted via their toll-free number or using their website. However, if for some reason you cannot contact the service provider, you can ask your friends or family to contact the service provider on your behalf. Do not let the term ‘roadside assistance’ confuse you. It is a service that you can call to fix your car whether you’re at work, at home, on the side of a road, or in a parking lot.

Does Insurance Cover Roadside Assistance?

Yes, most insurances cover roadside assistance. However, they cover only certain services provided by roadside assistance. These include towing services, winching, jump starting your battery, accident recovery, and a few more. Insurance services do not cover services like gas delivery since that can happen due to your negligence.

How Much Does Roadside Assistance Services Cost On Average?

The cost of roadside assistance services that you avail of depends on the condition of your vehicle, the distance they have to travel, and the services you need. Since you cannot predict when and where you might have trouble with your car, we cannot precisely provide an estimate about the cost of the services you avail. The greater the distance they have to travel, the higher the expense will be. Similarly, if your car breaks down in an off-hand locality or a remote area, the cost of service will rise.

About Us

Ontario Towing is a professional towing company based in Ottawa, Ontario. We provide our customers with the best towing services in Ottawa and surrounding areas. Our tow truck services include 24-hour emergency roadside assistance, car lockout, mobile tire service, jump starts, gas delivery, flatbed towing, parking enforcement, long-distance towing, and more. Ontario Towing offers 24-hour emergency assistance and towing services. We use our fleet of light, medium, and heavy tow trucks to take care of various towing services and recoveries, ranging from light and medium to heavy-duty vehicle towing, including boats and trailers. We aim to excel above other towing service providers with the extensive range of services we provide. At Ontario Towing, we offer reliable and expert roadside assistance services to our customers in Ottawa, Kanata, Orleans, Gloucester, Barrhaven, and surrounding areas. Contact us today for more information on our services. Serving Ottawa, Ontario Towing is renowned for its premium towing, swift car lockout response, and proficient roadside aid. Their holistic approach includes mobile tire services and long-distance towing, making them a trusted ally in the region.

Call Us Anytime
We're Available 24/7

613-619-4545