Vehicle Collision Towing in Ottawa

Ontario Towing operates in full compliance with the Towing and Storage Safety and Enforcement Act (TSSEA). We are legally certified to provide towing and storage services in Ontario. Our operators follow regulated documentation procedures, proper authorization standards, and transparent handling protocols required under provincial law.

We work closely with:

Insurance companies
Claims adjusters
Collision reporting centres
TSSEA compliant storage facilities

We respond promptly to adjusters and insurance representatives and stay on top of incoming documentation and emails to ensure your claim progresses without unnecessary delay.

After a collision, the process typically includes:

Ensuring scene safety
Coordinating with police if present
Completing the provincial authorization form
Securing and loading the vehicle
Transporting to a Collision Reporting Centre if required
Moving the vehicle to a TSSEA approved storage facility

In most cases, vehicles involved in accidents in Ottawa must attend a Collision Reporting Centre (CRC). This generally means:

CRC Elgin (Downtown)
CRC West
CRC East

If the collision occurs close to 4 PM, it is often recommended to attend the CRC the following morning. If it happens over a weekend, attendance is typically done the next business day.

In some situations, CRC attendance is not required if police attend the scene and complete the collision report themselves.

After reporting requirements are satisfied, the vehicle is typically stored at a TSSEA compliant storage facility so the insurance claims adjuster can inspect the vehicle quickly and determine next steps.

Most vehicle collision towing in Ottawa goes through insurance.

Here is the simple explanation:

If you carry basic minimum coverage and you are not at fault, the at-fault party’s insurance covers your towing and repair costs.
If you have full coverage, which most drivers carry unless the vehicle is very old, you are covered regardless of fault. Your insurance company manages the claim and authorizes the next steps.

In most situations, drivers are protected. There is no need to panic.

After a collision, contact your insurance provider immediately to confirm rental vehicle coverage.

If your policy includes rental coverage, arrange pickup of your rental vehicle as soon as possible to avoid delays.

If you opted out of rental coverage when setting up your policy, you will need to arrange alternate transportation independently.

We recommend speaking with your insurer right away so you understand your entitlements and avoid unnecessary downtime.

Our role is structured and procedural.

Secure the vehicle properly
Coordinate with your insurer
Respond to adjusters quickly
Store the vehicle in a compliant facility
Facilitate inspection without delay

We do not hold vehicles longer than required. The goal is efficient assessment and transition to repair or total loss processing.

Every accident is different. Collision towing may involve:

Airbag deployment
Fluid leaks
Drivetrain damage
Suspension failure
Multi-vehicle positioning
Vehicles that cannot roll safely

Our operators secure and transport vehicles carefully to prevent further damage during loading and transit.

Accidents do not follow a schedule.

Ontario Towing provides 24 hour collision towing services throughout Ottawa, Kanata, Orléans, Barrhaven, Gloucester, Nepean, Westboro, Downtown, and surrounding communities.

If you are currently at an accident scene and require compliant vehicle removal, contact dispatch immediately.