Fleet Towing and Roadside Support in Ottawa
When a vehicle in your fleet goes down, it's not just an inconvenience. It affects schedules, client commitments, and your bottom line. The last thing you need is to spend twenty minutes tracking down a towing company that may or may not show up on time.
Ontario Towing provides dedicated fleet towing and roadside support for businesses operating in Ottawa and the surrounding Capital Region since 1999. We work with companies running service vehicles, delivery units, contractor trucks, and mixed commercial fleets of all sizes.
What a Fleet Account Includes
- Priority dispatch over standard calls
- 24/7 towing and roadside coverage
- Emergency roadside assistance for disabled vehicles
- Centralized account billing
- Detailed digital invoicing per service call
- Clear documentation for every job
- Direct line of communication with fleet supervisors
Whether you're managing five vehicles or fifty, we structure the account around how your operation actually works.
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The Real Cost of Vehicle Downtime
Most fleet managers already know that the tow itself isn't the expensive part. It's everything that comes after. A disabled vehicle sitting on the side of Highway 417 during peak hours means a delayed delivery, a missed appointment, a driver standing roadside instead of working, and a domino effect that can take the rest of the day to recover from.
Fast, reliable response cuts that chain short. The quicker the vehicle is recovered or repaired roadside, the less the incident costs your business overall. That's why response time isn't just a convenience factor for fleet operations, it's a direct operational expense.
Types of Businesses We Support
Fleet towing needs vary significantly depending on the industry. A construction company running heavy duty trucks has different requirements than a courier service operating a dozen cargo vans. We work with a range of businesses across Ottawa including:
- Construction and contracting companies
- Delivery and logistics operations
- Property management firms
- Utility and infrastructure services
- Landscaping and seasonal services companies
- Medical and home care transportation providers
- Government and municipal vehicle fleets
Regardless of the industry, the core need is the same: when something goes wrong on the road, you need someone who already knows your account and can respond without delay.
Roadside Issues We Handle
Not every fleet incident requires a full tow. A significant portion of calls are resolved roadside, which gets your driver back on the road faster and keeps towing costs down. Common roadside situations we handle for fleet clients include:
- Dead batteries and jumpstarts
- Flat tires and tire blowouts
- Fuel delivery for vehicles that run dry
- Lockouts when drivers are secured out of their vehicle
- Minor mechanical assessments before deciding on a tow
If the vehicle can be resolved on the spot, we do it on the spot. If it needs to come in, we transport it to your preferred facility or dealer.
What our customers say
Adam has amazing customer service skills and very knowledgeable. Would highly recommend this company! Very professional, went over and above to resolve the issue. Will be a return customer and be using this company in the future.
Very prompt, punctual and friendly service. I had problems starting my car due to alternator problems. Adam was able to drop by my place within 20 minutes of calling to tow my car to a mechanic. Very reasonable service rates. Would definitely recommend their services to anyone.
Very punctual and professional! They were very kind and helpful. I would definitely call them again if needed.
Adel was a lifesaver the other day when my car stopped in the middle of Gatineau. We arrived promptly and towed my car safely to Ottawa. If you are looking for a great service for towing your car this is your service.
I had a really great experience with Adam. He came within 10 minutes of my call and was very nice and professional. The price was reasonable and my entire issue was resolved within 30 mins. I would highly recommend!
I've worked in trades and dealt with automotive types. I'm sketched by a lot of mechanics and tow truck drivers, but Adam and Ontario Towing, mandem be the exception. Kind courteous he's helped me twice, first time unlocking my car when I locked myself out at South Keys, next time was towing my vehicle to a shop to get my power steering replaced.
Adam ...BEST CUSTOMER SERVICE I have ever received from a towing company. Excellent service and great price. Adam goes the extra mile to help! THANK YOU !
Adam was very friendly, on time, super quick, and very very affordable! Definitely give him a call, he won't disappoint.
-Super fast and friendly driver
-Awesome prices and I got towed from hull to Ottawa
-Will
definitely call these guys when I need a tow
When you lose your keys in the mud on a
construction site and don't have a spare can't ask for a better deal :)
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